AGUSTINA, D. .; FAJRIANI, A. .; LUBIS, A. S. .; ANGGREINI, D. .; YANI, F. A.; FIRZAH, N. . Improving Health Service Quality Management in Hospitals (Literature Study). Majalah Kesehatan Indonesia, Lampung, Indonesia, v. 3, n. 2, p. 55–60, 2022. DOI: 10.47679/makein.2022101. Disponível em: https://www.ukinstitute.org/journals/1/makein/article/view/101. Acesso em: 4 jun. 2026.